Privacy Policy
Effective Date: January 1st, 2025
AnoLogix ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information, including details about our SMS communications, to ensure compliance with applicable regulations.
1. Information We Collect
We may collect the following types of personal information when you visit our website, use our services, or communicate with us:
- Personal Identifiable Information (PII): Name, email address, phone number, mailing address, and company name.
- Account & Billing Information: Payment details, billing address, and service-related preferences.
- Technical & Usage Data: IP address, browser type, device identifiers, and website interactions.
- Customer Support Data: Details provided when you contact us for assistance, including chat transcripts and email exchanges.
- SMS Communication Data: If you opt-in, we collect and store records of SMS messages sent between you and our business.
Comments: When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
Media: If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract location data from images.
Contact Forms: We retain the information provided through our contact forms for customer service purposes but do not use the information submitted for marketing purposes.
Cookies: If you comment on our site, you may opt-in to save your name, email address, and website in cookies. If you visit our login page, a temporary cookie checks if your browser accepts cookies. When you log in, we set cookies to save your login info and display choices. If you edit or publish an article, an additional cookie will be saved in your browser.
Embedded Content from Other Websites: Articles on this site may include embedded content. Such embedded content from other websites behaves as if the visitor has visited the other website. These sites may collect data, use cookies, embed additional third-party tracking, and monitor your interaction.
Analytics: We use third-party analytics tools to measure web traffic and usage trends. These tools collect information, including your IP address, to improve our services.
2. How We Use Your Information
We use your information for the following purposes:
- To provide, maintain, and improve our services.
- To process payments and manage billing.
- To respond to customer inquiries and provide technical support.
- To send important service updates, including appointment reminders, support ticket updates, and security notifications.
- To ensure compliance with legal and regulatory requirements.
3. SMS Communication & Consent
- By providing your phone number and opting into SMS communications, you agree to receive service-related messages such as appointment confirmations, support ticket updates, and security alerts.
- SMS consent is NOT shared with third parties for marketing purposes.
- Standard message and data rates may apply. You can opt out at any time by replying STOP to any SMS message.
- Messaging frequency may vary.
- For assistance, reply HELP or visit www.anologix.com.
- See our Terms & Conditions for more details.
4. How We Share Your Information
We do not sell, rent, or trade your personal information, including SMS consent, to third parties for marketing purposes. However, we may share your data with:
- Service Providers: Third-party vendors who assist with payment processing, customer support, and IT infrastructure.
- Legal & Compliance: When required by law, court order, or to prevent fraud or security threats.
All third-party vendors are contractually obligated to protect your data and cannot use it for marketing purposes.
5. Data Security & Retention
We implement industry-standard security measures to protect your personal information. SMS communication records are retained only as long as necessary for business or compliance purposes.
6. Your Choices & Rights
- Opting Out of SMS Messages: You can opt out of SMS updates at any time by replying STOP to any message.
- Updating Your Information: You can request corrections or updates to your personal information by contacting us.
- Data Deletion Requests: You may request to have your personal data deleted, subject to legal obligations.
7. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can adjust your browser settings to manage cookie preferences.
8. External Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
9. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or your data rights, please visit our Contact Us page for support.
📞 Phone: 904-807-8961
🌐 Website: www.anologix.com