8 Free Online Survey Platforms for Your Business
Introduction
One of the greatest mistakes marketers and business owners can make is having too much confidence in their own speculations and judgments. In reality, research indicates there are great differences between what advertisers believe customers want and what customers really want.
The ideal way to check the pulse of your audience is through online surveys. The following will detail eight free online platforms that will help you monitor your clients’ needs, such as their best uses, prominent no-cost features, and priced plans with their features.
The Importance of Online Survey Platforms
Most brands’ profitability and endurance depend on consumer and staff satisfaction. As a result, you should make a habit of regularly requesting feedback from them in order to:
- Get fresher marketing insights
- Get feedback on customer service quality
- Request product evaluations from current or target consumers
- Monitor worker satisfaction
- Ensure your communication is straight-forward and compelling
When applied accurately, surveys can serve as a type of customer interaction. An online survey tool is the easiest way to facilitate this.
Many of these platforms offer:
- Free plans, with optional paid upgrades to unlock more powerful features
- Opportunities to reach out to large audiences and begin accumulating their data and responses immediately
- Features for data analysis, enabling you to comprehend and take action concerning audience feedback.
8 Free Online Survey Platforms
It’s easier now than ever to glean the fresh insights necessary for improving your brand. The following are eight top survey platforms that can help your business:
1. Survey Monkey
One of the leading survey platforms, Survey Monkey is ideal for brief surveys.
Free feature highlights:
Maximum surveys: no limit
Maximum questions: 10 per survey
Maximum responses: 10 per survey
- Three “collectors”—Submit surveys to respondents using up to three methods, including website embedding, email invitations, and URL links.
- 40 templates for short surveys—Save time by modifying current surveys instead of creating new ones from scratch.
- Survey filtering— See how various sectors of survey respondents answered your questions.
If your surveys are short and simple, without need for extensive add-ons, the free version should work for you. Survey Monkey has individual, team, and enterprise plans.
Paid plans highlights:
Standard Monthly—$99 monthly. Unlimited questions for each survey, 1,000 monthly responses, unlimited collectors, 180 survey templates, and more features.
Standard Annual—$192 annually. Unlimited surveys (10 questions, 40 responses per survey), three collectors, and more features.
Advantage Annual—$384 annually. Unlimited surveys (unlimited questions, 5,000 responses annually), priority support by email, and more features.
Premier Annual—$1,428 annually. Unlimited surveys (unlimited questions, 7,500 responses annually), ad collectors, priority support by email, over 180 templates, and more features.
2. Google Forms
Google Forms is one of Google’s many no-cost platforms for business. Unlike other survey platforms, all of Google’s survey features are completely free, with no tiered plans.
Feature highlights:
- Responses can automatically flow into Google Sheets for viewing, filtering, and sorting as you prefer.
- Brand consistency through the incorporation of your brand’s logo, colors, and banners.
- Skip logic and branching allows you to develop personalized, flowing experiences for your participants, conducting them through questions in an organized way, without requiring them to reply to non-pertinent questions.
- Media choices for incorporating images and videos into surveys, giving participants directions or context.
- Data analysis will let you view the percentage of responders who chose a specific response to detect patterns spontaneously, which will result in smarter decisions.
3. Crowdsignal
Crowdsignal was developed by the WordPress.com team, so it easily integrates with WordPress and is one of the top online tools for surveys.
Free feature highlights:
Maximum surveys: unlimited
Maximum questions: unlimited
Maximum responses: 2,500 signals (signals are completed responses per question)
- Crowdstrike branding.
- Limited data export.
- Poll and media embeds.
- WordPress design themes.
- Use your current WordPress account login.
- Basic fields and elements for building surveys.
- Survey results can be reviewed and printed.
Paid plans highlights:
Premium—$25 per month, or $15 per month, billed annually at $180. Includes everything from free plan including Crowdsignal branding, unlimited signals, response export, 24/7 email support, audio file uploads, Google Sheets syncing, and more features.
Business—$59 per month, or $45 per month, billed annually at $540. Includes everything from Premium plan, no Crowdsignal branding, custom domains, customizable CSS themes, 24/7 priority email support, and more features.
Team—$29 per user per month, billed annually at $348 per user. Includes everything from Business plan, 3 users, shared themes, team analysis, collaborative editing, collaborative exports, and more features.
4. Typeform
Known for having the best user experience, Typeform is as popular as Surveymonkey for being a powerful tool for gathering information and feedback. Typeform boasts that 87% of its users gain more substantial insights versus other survey platforms.
Free feature highlights:
Maximum surveys: no limit
Maximum questions: 10 per survey
Maximum responses: 10 per month
- Logic jumps, which allow respondents to skip irrelevant questions based on previous responses. Other platforms usually charge to access this feature.
- Send data results using integrations such as Slack, Automate.io, Hubspot, Mailchimp, and Zapier.
Develop surveys through one of the Typeform templates or build one from scratch. - Survey data is downloadable for convenient storage on your own physical or virtual storage drive.
- In each step of the user experience, Typeform has the best performance among rival survey tools. Besides fast and simple onboarding, it gives users an example of using Typeforms, encouraging them to register. In addition, the platform interface is modern and minimalist, making for effective survey development and optimal user experiences for respondents.
Paid plans highlights:
Basic—$29 billed monthly, or $25 monthly, billed annually. For one user. Unlimited questions per month, 100 monthly responses, unlimited typeforms, file uploads with 1 GB storage, payment processing, and more features.
Plus—$59 billed monthly, or $50 monthly, billed annually. For up to three users. Unlimited questions per month, 1,000 monthly responses, unlimited typeforms, file uploads with 2 GB storage, payment processing, custom link, redirects, custom subdomains, removal of Typeform branding, and more features.
Business—$99 billed monthly, or $83 monthly, billed annually. For up to five users. Unlimited questions per month, 10,000 monthly responses, unlimited typeforms, file uploads with 4 GB storage, drop-off rates, live chat, priority support, Google analytics integration, advanced embed options, and more features.
Typeform also offers Enterprise plans for Single Sign-on, customized response limits and seats, personalized branding and domains, and more.
5. Jotform
Jotform is another popular survey platform, with the most robust, customizable features for creating polished surveys, even with their freemium plan.
Free Starter feature highlights:
Maximum surveys: 5
Maximum questions: 100 per survey
Maximum responses: 100 per month, with 500 total submission storage
Payment submissions: 100 per month
- The most templates. Jotform boasts of the greatest variety of free online templates, with over 7,000 available.
- Access to over 40 gateways for payment acceptance, not just with Paypal and Stripe.
- Over 100 data integrations for syncing form data to your favorite tools.
- Over 100 widgets for adding embeds, e-signatures, and more.
Paid plans highlights:
Bronze—$29 billed monthly, or $24 monthly, billed annually. Includes no Jotform branding, 25 forms, 1,000 monthly submissions, 1 GB available space, 10,000 monthly form views, 10,000 total submissions, 250 fields per form, 100 monthly payment submissions, and more features.
Silver—$39 billed monthly, or $29 monthly, billed annually. Includes no Jotform branding, 50 forms, 2,500 monthly submissions, 10 GB available space, 100,000 monthly form views, 25,000 total submissions, 500 fields per form, 250 monthly payment submissions, and more features.
Gold—$99 billed monthly, or $79 monthly, billed annually. Includes no Jotform branding, 100 forms, 10,000 monthly submissions, 100 GB available space, 1,000,000 monthly form views, 100,000 total submissions, 1,000 fields per form, 1,000 monthly payment submissions, and more features.
Jotform also offers an Enterprise plan for an individualized quote to access unlimited features for all, personalized domains, and much more.
6. Survey Planet
Though not as popular as other survey competitors, SurveyPlanet also offers free online surveys and has survey examples on its site.
Free feature highlights:
Maximum surveys: unlimited
Maximum questions: unlimited
Maximum responses: unlimited
- Over 30 languages in which to conduct surveys and receive responses.
- Multiple ways to distribute surveys: embedded, social networks, or email.
- SSL security.
- Over 90 pre-written surveys and 10 survey themes.
Paid plans highlights:
Pro—$20 per month, or $15 per month, billed annually at $180. Includes everything from the free plan, alternative success URL redirect, question branching, custom themes, image choice question, white-labeling, and more features.
Enterprise—$350 annually. Includes everything from the free and pro plans, teams, custom survey URLs, location maps, survey insights, and more features.
7. SoGoSurvey
Although used by many big-name corporations, SoGoSurvey is perfect for any size business. It’s scaleable, for upgrading to paid plans as you need more surveys or features.
Free feature highlights:
Maximum surveys: unlimited
Maximum questions: unlimited
Maximum responses: 100 (email invitations and responses) per survey per year/200 (email invitations and responses) per year.
- Templates to save time from creating new forms from scratch.
- Numerous question selections, including text boxes, radio buttons, multi-select, and dropdowns.
- Embedded audio and video.
- Social media publication.
- SSL encryption for extra data protection.
Paid plans highlights:
Plus—$25 per month, $299 billed annually. Includes simple skip logic, personalized logo, customized thank-you page, data filters, real-time reports, email invites, and more features.
Pro—$199 per month, or $66 per month, billed annually at $788. Includes graded quizzes, automatic survey expiry, downloadable results, embedded surveys, and more features.
Premium—$299 per month or $99 per month, billed annually at $1,188. Includes basic and advanced questions, survey with multilingual auto-translation, autosave responses, pre-population and post-population, survey participant anonymity, and more features.
SoGoSurvey also has an Enterprise plan with a customized quote, with features including a branded URL, multiple users, live survey editing, Salesforce integration, customized email alerts, and more features. In addition, there is a Business plan with multiple solutions.
8. Zoho Survey
Zoho Survey is another online platform for free online surveys that has high reviews and ratings. It can be used separately or be integrated with Soho’s business tools.
Free feature highlights:
Maximum surveys: unlimited
Maximum questions: 10 per survey
Maximum responses: 100 per survey
- All types of questions, except logic which is limited.
- Over 250 templates.
- Review responses in real-time.
- Mobile device support.
- Embed survey in website.
- HTTPS encryption.
- Survey builder in 26 languages.
Paid plans highlights:
Plus—$35 per month, or $25 per month, billed annually at $300. Includes everything from free plan, in addition to unlimited surveys, unlimited responses in annual billing (or 3,000 monthly), spam protection, complete survey design customization, and more features.
Pro—$49 per month, or $35 per month, billed annually at $420. Includes everything from Plus plan, unlimited responses in annual billing (or 5,000 monthly), piping logic, white label survey, upload favicon, webhooks, triggers, multilingual reports, email authentication, and more features.
Enterprise—$109 per month, or $75 per month, billed annually at $900. Includes everything from Pro plan, unlimited responses in annual billing (or 7,000 monthly), 3 users, department creation, audit logs, priority support, and more features.
Conclusion
Choosing the best survey platform for you depends largely on your brand’s budget and needs. Prioritize features you need at the moment and then how this might expand in the future. Compare this list with what each of these survey tools offers for functionality and value to see which closest fits your needs.